---
title: General | Help Center
description: General questions and answers about the use and installation of Yotta Energy products.
---

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1. [Help Center](https://support.yottaenergy.com/knowledge)
2. [General](https://support.yottaenergy.com/knowledge/general)

# General

 General questions and answers about the use and installation of Yotta Energy products.

- [I want to use a generator to "trick" the inverters into thinking that there is a grid during a power outage, how do I set it up/is that okay?](https://support.yottaenergy.com/knowledge/i-have-added-an-inverter-to-my-existing-installation.-it-looks-fine-in-the-ema-manager-app-but-i-dont-see-the-new-inverter-in-my-ema-app-account.-what-should-i-do)
- [How do I responsibly dispose of a faulty inverter or ECU?](https://support.yottaenergy.com/knowledge/how-do-i-responsibly-dispose-of-a-faulty-inverter-or-ecu)
- [There is no internet at the site, can the system owner still monitor their power production?](https://support.yottaenergy.com/knowledge/please-provide-the-one-line-drawing-of-my-installation-as-the-city-is-asking-for-plans)
- [Some string inverters have an outline on the side of their inverter for use during a power outage, does Yotta Energy have that too?](https://support.yottaenergy.com/knowledge/some-string-inverters-have-an-outline-on-the-side-of-their-inverter-for-use-during-a-power-outage-does-yotta-energy-have-that-too)
- [Can you tell me which solar PV design and simulation software(s) Yotta Energy microinverters are available in?](https://support.yottaenergy.com/knowledge/can-you-tell-me-which-solar-pv-design-and-simulation-softwares-yotta-energy-microinverters-are-available-in)
- [Does Yotta have an open API that I can use to program data on my website/program?](https://support.yottaenergy.com/knowledge/does-yotta-have-an-open-api-that-i-can-use-to-program-data-on-my-website/program)
- [I have a large wind turbine project and want to use your microinverter, is that possible?](https://support.yottaenergy.com/knowledge/i-have-a-large-wind-turbine-project-and-want-to-use-your-microinverter-is-that-possible)
- [What do I do if I am a DIY installer and I need an EMA account?](https://support.yottaenergy.com/knowledge/what-do-i-do-if-i-am-a-diy-installer-and-i-need-an-ema-account)
- [What do I do if I did not receive my log-in credentials from my installer to view my energy production online or on my mobile device?](https://support.yottaenergy.com/knowledge/what-do-i-do-if-i-did-not-receive-my-log-in-credentials-from-my-installer-to-view-my-energy-production-online-or-on-my-mobile-device)
- [How do I monitor my system or how do I know what is being produced?](https://support.yottaenergy.com/knowledge/how-do-i-monitor-my-system-or-how-do-i-know-what-is-being-produced)
- [How do I view my system's energy production online or on my mobile device?](https://support.yottaenergy.com/knowledge/how-do-i-view-my-systems-energy-production-online-or-on-my-mobile-device)
- [What should I do if I self-installed my system and now am experiencing problems?](https://support.yottaenergy.com/knowledge/what-should-i-do-if-i-self-installed-my-system-and-now-am-experiencing-problems)
- [What if I want to change my system settings?](https://support.yottaenergy.com/knowledge/what-if-i-want-to-change-my-system-settings)
- [What do I do if I suspect an issue with my solar array?](https://support.yottaenergy.com/knowledge/what-do-i-do-if-i-suspect-an-issue-with-my-solar-array)
- [Do I need a professional installer?](https://support.yottaenergy.com/knowledge/do-i-need-a-professional-installer)

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- [General](https://support.yottaenergy.com/knowledge/general)
- [Gateway (ECU-R/C)](https://support.yottaenergy.com/knowledge/gateway-ecu-r-c)
- [MicroInverters](https://support.yottaenergy.com/knowledge/microinverters)
- [EMP](https://support.yottaenergy.com/knowledge/emp)
- [ECU](https://support.yottaenergy.com/knowledge/ecu)
- [App](https://support.yottaenergy.com/knowledge/app)

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